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Senior Product Manager

Seacom South Africa | Johannesburg

JOB DESCRIPTION

The successful candidate will report to the Principal Lead - Smart Networking and will be responsible for, inter alia, the following:

Key Responsibility: Product Development and Planning

Core Tasks:

  • Provide input into a Five Year plan of Revenue, revenue driven OPEX and CAPEX
  • Developing relationships and capabilities with 3rd party suppliers across Seacom market territories as required to support assigned products.
  • Provide input and manage a product roadmap:
    • Manage a pipeline of Product Initiatives for new products, product enhancements, new territories, new PoP’s, or cost reduction. This includes the development of business cases with stakeholders that leads to a decision.
    • Manage the implementation of Product Initiatives including managing dependencies and managing stakeholders to RFS
    • Launch Product Initiatives with pricing readiness, margin analysis, approved T&C’s, training of sales, readiness of support functions, sales collateral, sales incentives, and sales targets

Key Responsibility: Product Management

 Core Tasks:

  • Review and assess product performance:
    • Market:  Through analysis of individual territories, define targeted segments and related tactics, which include a differentiated value proposition matched to a suitable product.
    • Product Features: Advising on relevant feature enhancements
    • Pricing: Establishing Seacom price points and tracking movement in the market
    • Costing: Managing costing structures
    • Margin: Responsible entirely for product margins. Tracking and reporting of the margin on products, and the overall success based budget.
  • Enable the sales team through:
    • Providing market insight. Specific guidance on what to sell to whom and why
    • Providing competitive insight and response tactics
    • Providing the necessary tools including the pricing tool, marketing collateral and proposal templates as well as assisting in generating business requirements for systems.
    • Training on the product portfolio, pricing and tools available to sales
    • Developing campaigns through collaboration with marketing to generate sales leads
    • Own and manage the Lead to Cash process
  • Enable the various Seacom functions to support the products:
    • Provide product & service descriptions and sales contract documentation.
    • Provide training on the product portfolio
    • Work with stakeholders to ensure that they maintain processes and internal product support documentation for Fulfilment, Assurance and Billing
  • Assist management to make decisions on non-standard bids though the production of business cases

Key Responsibility: Strategic Initiatives

Core Tasks:

  • Identify and assess projects that could lead to market growth
  • Identify and assess projects that could reduce cost of operations

EDUCATION:

  • Bachelor's degree in Business, Telecommunications, Computer Science, Engineering, or related field but not vital as long as the candidate has extensive experience
  • Relevant certifications in wireless or satellite technologies (e.g., RF engineering, satellite network design, PMP) are a plus.

SKILLS, KNOWLEDGE & EXPERIENCE

  • 5 - 10 years' experience in product management within the telecoms, satellite or wireless connectivity sector.
  • Proven track record of managing end-to-end product lifecycles from concept to market delivery.
  • Experience engaging with enterprise, carrier, or government customers, particularly in remote, rural, or underserved market segments.
  • Background in collaborating with network engineering, operations, and commercial teams.
  • Achievement and customer oriented.
  • Independent, creative and with drive.
  • Team player.

REQUIRED KEY COMPETENCIES/ATTRIBUTES:

Industry Competencies

  • Excellent knowledge of the telecoms industry in Africa, including operators in the value chain, and the key executives
  • Extensive knowledge of the Telecoms Market and Products
  • Extensive knowledge of related technology
  • Ability to identify opportunities, interpret market structures, and to synthesize information into a meaningful customer value proposition

Professional Competencies

  • Commercially driven
  • Highly developed communication Skills
  • Ability to effect and drive change initiatives
  • Ability to train, develop and inspire people and teams
  • Pro-active and takes initiative
  • Attains results
  • Achievement and customer oriented
  • Ability to work Independently when required
  • Innovative and driven
  • Ability to effectively collaborate and team with others.

Interested people should please submit an updated and condensed CV by clicking Apply Now.

Apply Now

Why Work With Us?

At Seacom we’re passionate about connecting people, businesses and their customers. We do this by combining the right ICT infrastructure, technologies and services, and along with our dedicated team we create sustainable solutions that really work.

Our dynamic working environment means that every day can bring new and exciting challenges, giving us the opportunity to grow, adapt, share and learn from ourselves and others.

If this sounds like your kind of business and your kind of people, then apply to join our dedicated team of innovative, inspired and performance driven people today.

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